Tag

Customer Support

1 article tagged Customer Support.

Diagram showing an AI agent answering an order-status question by calling a live order-management API, then escalating to a ticket when needed

Retail AI MCP Conversational Commerce Customer Support 9 min read

AI for Retail Order Lookup: Real Answers From Live Inventory Data

AI for retail order lookup that checks real inventory and order data via MCP, not a scripted bot. Cuts support load, escalates real issues. Get started free.